The difference becomes more apparent once there is a problem or question about the equipment you purchased.
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- Dealers tend to sell better quality goods than Box Stores.
- A Dealer has a vested interest in taking care of a customer who buys their goods.
- Has trained staff on hand to support what they sell.
- Goes through training to have a better understanding of what they are selling.
- Assembles and services the equipment they sell.
- Will check for and fix problems with new equipment, prior to or upon the sale.
- Will give you a quick education on use and care.
- The equipment is ready to use when you get it home.
- If a problem comes up after you get it home, a Dealer will jump right onto a solution.
- Dealers offer priority service to customers who buy from them.
- A dealer will have a good stock of support parts on hand.
- If a part is not in stock, a Dealer will order it in a timely manner.
- A Dealer has a mechanic to provide faster turn-around on equipment they’ve sold.