Insurance regulations require us to either repair disabled and non-functioning safety devices or get a signed waiver. If a unit is brought to us for repair and you do not want us to repair the safety devices, please indicate by signing the following statement:
I FULLY UNDERSTAND THE PURPOSES OF THE SAFETY DEVICES ON MY EQUIPMENT AND SPECIFICALLY REQUEST THAT THEY NOT BE REPAIRED OR REPLACED, AND I ASSUME RESPONSIBILITY FOR AND HOLD YOU HARMLESS FROM ANY INJURY TO ANYONE THAT MAY RESULT THEREFROM. X_______________________________________________ DATE ____________________________
Repairs requested will be the repairs performed (i.e. Fix gas leak vs. Get it running vs. Tune-up) thus Customer is responsible for checking that information written on the Service Order is complete & accurate at time of drop-off, as well as checking/starting equipment at time of pick-up. If the Service Order was not reviewed at time of drop-off, please call.
Repair Estimates cannot be quoted at time of drop-off, unless it is a known and commonly priced repair (i.e. tube installation, chain or blade sharpening, etc.) Counter-persons can only give ballpark numbers based on a best case scenario, and cannot know if there are other problems associated with the repair. Estimates will be honored only after our mechanic has inspected your equipment. Estimates are not routinely given, so an estimate must be requested at time of drop-off; otherwise, an estimate will be offered only if the mechanic deems it necessary.
Harringtons POSTED* Estimate Fees apply to any Units NOT repaired and will be billed as such, whether an estimate was requested and/or paid in advance. Units not repaired are NOT reassembled unless separate labor is paid to do so.
*See counter-person for current posted rate information.
Once Customer is notified** of completed repair, any Unit not picked up within 10 days accrues a $5./day storage fee. After 30 days, unit will be considered abandoned, and Harringtons will assume ownership of said Unit.
Our 30 day repair warranty period begins 30 days after pickup or 10 days after notification** of repair, whichever occurs first.
**Notification includes message left via answering machine, Customer, or 3rd Party.
Payment by credit card is acceptable if payment can be processed through our terminal via the chip or magnetic stripe on your card. Any credit card charge that requires manual input (i.e. via telephone) may incur a processing fee equal to 1% of your payment total. (Example: A payment of $100.00 will incur a $1.10 processing fee.) If the magnetic stripe fails, another form of payment may be required.
While the manufacturer may warrant the goods sold to the customer, we make no warranties, express or implied, including any implied warranties of merchantability or fitness, with respect to such goods.
Harringtons is not responsible for loss or damage in case of fire, theft, or any other cause beyond our control.
Customer authorizes the specified repair work to be done along with the necessary material and hereby grants our employees permission to operate the units as necessary for the purpose of testing and/or inspection. An express mechanics lien is hereby acknowledged on above unit to secure the amount of repairs thereto.
Customer understands that if it would become necessary to place this account, or any part thereof, with an attorney for collecting, the debtor agrees to pay all costs of collection.
Equipment Pick up Policy
We make every effort to repair your equipment as quickly as possible. When the work is complete, we call.
Because we make every effort so that Customer equipment is not left outside, space is limited. We ask that you pick up your equipment as soon as you are notified**.
Repaired Equipment which is not picked up within 10 days of notification** will accrue a storage charge of $5.00 per day.
Equipment left for more than 30 days after notification** will be considered abandoned and will become the property of Harringtons.
** Notification includes message via answering machine or other person; as well as direct contact.
Contact / Customer information is used for in-house purposes only, and is utilized on an as-needed basis. We do not sell or give information to 3rd parties. Purchase histories are used for tracking inventory stocking needs and providing customers a purchase history.